What We Collect and Why It Matters
We collect information in three categories. First, account registration data: your name, email address, and the mobile number you use to receive OTP verification when logging in. Second, payment transaction data: when you deposit or withdraw via DANA, OVO, or GoPay, we log the transaction reference,
-
1
wallet identifier, and timestamp — we do not store your full wallet PIN or password at any point. Third, device and session data: the browser type, IP address, and session duration that help us detect unusual access patterns and protect your account. All data we hold
-
2
is processed for the sole purpose of running your account, verifying your identity, processing payments, and responding to support requests. We do not sell your data to third parties. Where we work with service providers — such as payment processors or fraud-detection partners — they are
-
3
bound to handle your information only as directed by us. Data retention follows applicable law in your region; account data is kept for as long as your account remains active or as required by jurisdiction. You can request a full copy of what we hold on
-
4
you, or ask us to delete it, by contacting our support team directly. Access and eligibility depend on local law and the region where you use our service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.